Refund & Return Policy

All sales are final

Every item in our store is custom printed to order. Nothing is pre-made or sitting in a warehouse — your piece is produced just for you the moment you place your order. Because of this, we cannot accept returns, exchanges, or issue refunds.

Damaged or defective items

If your order arrives damaged, misprinted, or with a manufacturing defect, we'll make it right. Contact us within 7 days of delivery with photos of the issue and we'll send a free replacement — no questions asked.

Email us at cognivators@gmail.com with your order number and clear photos of the defect.

Wrong size?

Since each tee is printed on demand, we can't do size swaps. Please check the size chart on each product page before ordering. We want you to get the right fit the first time.

Cancellations

Orders enter production quickly. If you need to cancel, email us as soon as possible. Once production has started, we cannot cancel or modify your order.

Shipping issues

If your order is lost in transit or shows as delivered but you never received it, reach out to us and we'll work with the carrier to resolve it. We're not here to leave you hanging.